Part-Time Member Service Associate (family-friendly hours)
February 19, 2020
MommyPow.ca is an online retail business focused on quality Kids & Baby Gear, Educational Toys and Household Items. We sell products that make the big job of parenting a bit easier! We also embrace environmental sustainability in our selection of products. We are seeking to fill a Part-Time position assisting with customer service and online order fulfillment.
Conveniently based at our North Vancouver location in the Dollarton Business Park near the Ironworkers Bridge, we’re looking for someone with great customer service and administrative skills to help members with order pick-ups and product inquiries, and to pack online orders. We also need help with member communications including responding to order and product inquiries via email and social media, and some light inventory taking. The successful person will have a positive and friendly attitude, excellent communication skills, strong organizational skills and a whole lot of common sense!
Experience in a customer service setting (even if it was a long time ago) will be an asset in this role. Superior organizational skills are essential as there is a need to move quickly between providing information to members and meeting their needs promptly, as well as some lifting and moving of stock.
For the right person this will be a fun and rewarding job, in a lively atmosphere with great perks like a family-friendly schedule, product testing (which means free stuff!) and possibly some administrative work from home, over time. There is room to grow with our business, bring ideas to the table and enjoy your job!
This position will include two to three family-friendly weekday shifts between 10am and 2pm at our North Vancouver facility, with the eventual possibility for additional hours on site, or working from home. There will also be two 10am-2pm Saturday shifts per month. The pay is $17.00 per hour to start, with a pay review after 6 months.
Please email your CV along with a short covering note to firstname.lastname@example.org, by 5pm on Friday March 6, 2020. We sincerely appreciate all interest but will only be able to reply to candidates that are called for an interview. Thanks!